Shipping & Returns
We have free shipping to the U.K. All of our parcels are dispatched via Royal Mail, first class. This comes with a tracking number so that you can follow your items journey along it's way. From dispatch, your item will take 1 - 2 working days for it to arrive. P.S, you'll also have to sign for your item, so make sure you're home!
For international shipping, we use Royal Mail. This comes with a tracking number - so you'll be able to track your item along it's way. From dispatch, your item will take 5 - 10 working days for it to arrive. P.S, you'll also have to sign for your item, so make sure you're home!
Customs Duties & Other Fees
With our items, you will not have to pay any additional fees - happy days!
Because all of our items are made to order, we do not accept returns. Prior to ordering, please ensure that you read the size guides.
Damaged or Incorrect Items
If an item becomes damaged along it's journey (which it shouldn't because our packaging is very safe), please give us a shout! We will sort it out for you ASAP.
Does your item not fit the way you want it to? Give us a shout within 7 days of receiving your item and we will be able to go from there!
On each individual listing, we have stated whether the item is a pre-ordered item. If it states that the specific item you are looking at is a pre-ordered item, then that means it will take around 2-3 weeks before we are able to dispatch it. Once we dispatch it, the same delivery times apply as stated above! If you have any questions about whether your item is pre-ordered, please give us a shout - we don't bite!